Jackson Law Firm

What happens when a discrimination complaint is made?

As a Houston business owner, you no doubt want the best environment for your workers. However, discrimination claims can occur, and such claims are often extremely damaging to your business overall. Accordingly, it’s important for employers to be aware of the complaint process to ensure they remain in compliance.

The Texas Workforce Commission details the steps involved after an employee makes a discrimination claim. Claims can involve numerous factors, such as unfair practices related to a person’s age, race, nation of origin or disability. These occurrences are prohibited under current laws, and will be subsequently be reviewed by the Civil Rights Division as well as the Equal Employment Opportunity Commission.

Mediation will be recommended as a means of resolving employee complaints. In the event you or the employee are not interested in mediation, an investigator will be assigned to the case. This investigator will be tasked with reviewing the facts surrounding the claim in order to make a determination on its validity. If you choose this option, you will be obligated to provide a Position Statement along with other evidence.

It’s very important that your Position Statement contains accurate information so that the investigator can make a proper judgement. In general, this includes contact information for yourself as well as the person involved in managing your business, a response to the claim made by your employee and a statement from any witnesses that may have been present. You will also need to provide a copy of your current policies regarding employee claims. It’s important that your company has the proper procedures in place for reporting such issues so that you remain in compliance with all applicable laws.


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The Jackson Law Firm
3900 Essex Lane, Suite 1116
Houston, Texas 77027

Toll Free: 877-475-3058
Phone: 713-522-4435
Fax: 713-527-8850
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